Frequently Asked Questions
How long before I can expect results?
Meaningful results in your business take time, there is no way to avoid that and as each client will have a different business model and practices it is impossible for me to give exact time frames. I do however, give advice based on my expertise from past experience. Your business results will depend heavily on your own decision-making, work-ethic and accuracy of customer understanding. You ultimately are responsible for the path of your business and I am not liable for decisions you make to follow or ignore any advice given.
How long do I have access to the extra stuff?
How does lifetime access sound? After enrolling, you have unlimited access to the courses, ebooks, ezines, planners and teachings for as long as you remain a member – across any and all devices you own.
Do I need this if I’m a 1-2-1 coaching client?
1-2-1 coaching clients get focused sessions on one aspect of their business at a time and so it is impossible to share everything I teach at once. So, if you have the appetite to learn more, quickly, then the Craft Biz Incubator is perfect for you. The other thing about this membership is its community and the ability to network, grow and collaborate with your peers.
What if I have questions during my membership?
I am available via email if you have general content, or business questions and you can ask either myself or the group as a whole in our private Facebook Group. Please make sure that you email me privately for membership, or account questions.
What if I am unhappy with my membership purchase?
I would never want you to be unhappy! If you are unsatisfied with your purchase, contact me in the first 30 days and I will give you a full refund.
Refunds and Subscription Cancellations
You can cancel your subscription at anytime, however no refunds will be made after the first 30 days of your membership. For refunds – contact me in the first 30 days and I will give you a full refund.
Confidentiality, Honesty and Transparency
Everything you and I share via email is strictly confidential. I do not keep notes on individual members. I also ask for confidentiality from other members who interact with you in our private Facebook Group. To get the best advice from me either by email or in our group I do require full and honest disclosure about your business in order to build an accurate picture of your current practices, so that I can help you plan a path to success. In return I am fully honest and transparent about my guidance and expertise.
Why do I have to pay VAT?
V.A.T. or Value Added Tax is only applicable in certain countries, so if your country does not charge you VAT on your purchases you will not be charged this at the checkout. VAT is only charged at the rate applied to you by your country under the recently introduced digital transaction laws of 2016. Any funds received as VAT will be surrendered to your country’s government during the same tax year.
I am an independent consultant and as your coach I can make no guarantees on results gained from your business decisions and as such I am not liable for any results you may or may not achieve. Craft business coaching is not therapy or counselling, so whilst our business talk may move into areas of personal mindset I cannot provide you with personal therapy, counselling, medical advice or life-coaching.